Privacy Policy

1. Introduction

Welcome to Astermood ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy.

All products on our Site are sold strictly for in-vitro laboratory and scientific research use only. Please read this Privacy Policy carefully.

2. Information We Collect

Personal Information

• Name, email, phone number, billing/shipping address
• Payment information — processed securely via third-party providers
• Account credentials and order history

Automatically Collected

• IP address, browser type, device information
• Pages visited, time spent, navigation patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

• Process and fulfill your orders
• Provide shipping updates and customer support
• Improve the Site and user experience
• Detect and prevent fraud
• Comply with legal obligations
• With consent, send promotional communications

4. Sharing Your Information

• Service Providers: Payment processors, shipping carriers, analytics tools
• Legal Requirements: If required by law or to protect rights
• Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information.

5. Data Security

We implement reasonable safeguards including SSL/TLS encryption, secure payment processing, and access controls. No method is completely secure — you provide information at your own risk.

6. Your Rights

• Access, review, or obtain a copy of your data
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to enhance functionality and analyze traffic. You can manage cookies via your browser settings.

8. Third-Party Links

The Site may link to third-party websites. We are not responsible for their privacy practices.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect data from minors.

10. International Data Transfers

Your information may be transferred to and processed in the EU or other countries with appropriate safeguards.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated date.

12. Contact Us

Email: customers@astermood.com